Refund Policy

Last Updated: April 3, 2026

At Johnsole India, we aim to provide high-quality products and a smooth shopping experience. Please read our refund policy carefully before making a purchase.

1. No Return Policy

We do not accept returns on products once they have been delivered.

2. Refund Eligibility

Customers may request a refund within 24 hours (1 day) of delivery only if:

• The product received is damaged or defective, or
• The wrong product was delivered.

Requests made after 24 hours of delivery will not be eligible for a refund.

3. Refund Request Process

To request a refund, customers must:

1. Contact us within 24 hours of delivery.
2. Send an email to owner@johnsole.com with:
   • Order number
   • Clear photos of the product showing the issue
   • A short description of the problem

Our team will review the request and respond as soon as possible.

4. Refund Approval

If the refund request is approved:

• The refund will be processed to the original payment method.
• It may take 5–10 business days for the refund to appear in your account depending on your payment provider.

5. Contact Us

If you have any questions about this policy, please contact us:

Johnsole India
Website: www.johnsole.in
Email: owner@johnsole.com
Phone: +91 9026587031